Empowering travel agents with advanced technology

The smart digital personal assistant for travel agents

SmartAgent is a digital assistant that helps travel agents maximize profits and deliver excellent customer service.

SmartAgent harnesses advanced technology to enhance an agent’s efficiency and profitability, automating daily repetitive tasks and engaging with multiple operational systems in real time. The system performs operations directly on the GDS system 24/7, saving time & money, so that agents can focus on what really matters - providing outstanding customer service.

The platform is an intuitive, easy-to-use system that can be deployed seamlessly, with agents and managers able to work with it from day one.  


Notifications based on PNR events to enhance an agent’s efficiency and profitability.


Retrieve and  manage the agent active PNRs in one place at a glance.


Collaboration module enhances the  communication between the agent and their customers.

What Clients Are Saying

"The tool  is widely used amongst our TCs with excellent results and high popularity."

O.R. Amex

"Smart Agent gives me a competitive advantage over OTAs. I think it is a must have product for every agent these days."

R.B. Flyeast

"I like the new features very much, especially the Ticketing Due notification. Smart Agent is great."

R.Y. Ofakim


Greater customer satisfaction

  • Efficient, quick service for customers

  • Improves customer ROI

Improved productivity

  • Automated queue scanning

  • Saves time & resources on repetitive tasks

  • Active 24*7

Enhanced revenue

  • Fare optimization

  • Focus on revenue-generating activities

  • Avoid airline penalties

Download the SmartAgent Personal Assistant Now

To use SmartAgent, a business agreement & pre-configuration are required. Agencies must be approved for travel agents to start using SmartAgent.

Contact us for more info.


Plato Close Tachbrook Park Leamington Spa Warwickshire CV34 6WE United Kingdom




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