Empowering travel agents with advanced technology
The smart digital personal assistant for travel agents
SmartAgent is a digital assistant that helps travel agents maximize profits and deliver excellent customer service.
SmartAgent harnesses advanced technology to enhance an agent’s efficiency and profitability, automating daily repetitive tasks and engaging with multiple operational systems in real time. The system performs operations directly on the GDS system 24/7, saving time & money, so that agents can focus on what really matters - providing outstanding customer service.
The platform is an intuitive, easy-to-use system that can be deployed seamlessly, with agents and managers able to work with it from day one.
Notifications based on PNR events to enhance an agent’s efficiency and profitability.
Retrieve and manage the agent active PNRs in one place at a glance.
Collaboration module enhances the communication between the agent and their customers.
What Clients Are Saying
"The tool is widely used amongst our TCs with excellent results and high popularity."
"Smart Agent gives me a competitive advantage over OTAs. I think it is a must have product for every agent these days."
"I like the new features very much, especially the Ticketing Due notification. Smart Agent is great."
Greater customer satisfaction
Efficient, quick service for customers
Improves customer ROI
Automated queue scanning
Saves time & resources on repetitive tasks
Focus on revenue-generating activities
Avoid airline penalties