Select the MY Pnrs menu in order to open My Pnrs module.
Each PNR is displayed in a separate row which includes:
Pnr Number - GDS PNR number
Status - Booked / Ticketed
Passengers - Number of Passengers
Flight - First flight leg
Departure Time - Departure Time and Date
Notifications - If this PNR has notification an icon is displayed according to notification type. If the notification is new an indicator with the number of new notification is displayed on the icon.
Using PNR filters you can search for a sprcific PNR or for a group of PNRs.
Pnr Creation Date
By clicking the arrow at the end of PNR display row, PNR details and notification are displayed:
PNR Timeline - A graphical illustration of PNR status - Booked / Ticket voidable / Ticketed / Departure
Passengers - List of passengers.
Itinerary - Flight, Hotel and Car details
Notifications - Notification details, in case there are any.
You can open notification details for more information or delete the notification in case it is no longer relevant.
By clicking the arrow at the end of the notification row you can drill down and view notification details. You can also Approve or Confirm the notification, share it with the customer or to delete it.