Churning notification is a new notification type, which refers to repeated cancelling and rebooking of the same itinerary across one or more PNRs.
Whenever a PNR is created, a check is performed to see if a PNR with the same passenger and itinerary was cancelled recently in the same agency. If such a PNR is found, a churning notification is sent to the agent who created the new PNR.
Churning notifications are displayed under the ADMs category.
Class availability is a new process which check availability prior to receiving a wait-list confirmation form the airline.
The process performs a search request for segments in HL status. If the class is available a notification is sent.